Terms of Service Agreement

1. Service Description

• Real-time translation during video/audio meetings
• Two-participant maximum per meeting
• 15-minute maximum meeting duration
• Real-time language interpretation services
• Meeting link sharing capabilities

2. Account and Service Usage

2.1 Eligibility and Registration

Required Information

• Email address (stored securely)
• Phone number (for account verification)
• Username or display name
• Language preferences

Data Storage

• Contact information retained for account management
• Login history for security purposes
• Account preferences and settings
• No conversation content stored after sessions

3. User Conduct

3.1 Prohibited Activities

• Harassment or abuse of other users
• Hate speech or discriminatory behavior
• Sharing explicit or inappropriate content
• Attempting to bypass meeting time limits
• Creating multiple accounts to circumvent restrictions
• Using automated systems to access the service
• Reverse engineering the platform
• Sharing meeting links publicly
• Recording sessions without consent

3.2 Translation Usage

• Translations must be used for legitimate communication
• No abuse of translation features
• No automated translation requests
• No commercial use of translation services

4. Data and Privacy

4.1 Session Data

• Data exists only during active sessions
• No permanent storage of conversations
• Data cleared upon session end
• No recording or logging of translations

4.2 Technical Data

• May collect connection quality metrics
• Temporary storage of session metadata
• Usage analytics for service improvement
• No personal data retention after sessions

5. Service Availability and Quality

5.1 Service Level

• Service provided "as is"
• No guaranteed availability
• May experience technical interruptions
• Quality depends on user bandwidth

5.2 Modifications

• Right to modify service features
• Right to terminate service with notice
• No warranty of uninterrupted service
• May change meeting duration limits

6. Account Management

• Account deletion requests: contact@myunderstood.com
• 30-day processing period for deletion requests
• Data permanently removed upon account deletion
• Confirmation email sent after deletion

7. Changes to Terms

• Right to modify terms anytime
• Changes effective upon posting
• Continued use accepts new terms
• Notice may be provided for major changes